Introduction
Welcome to The Button Factory (thebuttonfactory.co.nz), your friendly community hub in Auckland, New Zealand. We are committed to protecting your privacy and ensuring your personal information is handled carefully and respectfully. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with New Zealand law and international standards.
Information We Collect
Personal Information
When you interact with The Button Factory, we may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Physical address
- Payment information
- Any other information you provide to us directly or through our website
Non-Personal Information
We also collect non-personal information such as:
- Browser type and version
- Operating system
- IP address
- Referring site
- Date and time of visit
- Pages viewed
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To communicate with you regarding our services, events, and promotions
- To process transactions and manage billing
- To ensure compliance with our legal obligations
- To protect the security and integrity of our website and services
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will take reasonable steps to delete or anonymize it securely.
Your Rights
Access to Information
You have the right to access the personal information we hold about you. If you would like to make a request, please contact us at kiaora@thebuttonfactory.co.nz. We will respond within 20 working days.
Correction of Information
If you believe that any personal information we hold about you is incorrect or incomplete, please contact us at kiaora@thebuttonfactory.co.nz. We will promptly correct any information found to be inaccurate.
Deletion of Information
You have the right to request the deletion of your personal information. To make such a request, please contact us at kiaora@thebuttonfactory.co.nz. We will comply with your request unless we are required to retain the information for legal or administrative reasons.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or with your explicit consent. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Security
We implement a variety of security measures to protect your personal information. These measures include physical, electronic, and procedural safeguards to ensure the confidentiality, integrity, and availability of your information.
Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Button Factory
Email: kiaora@thebuttonfactory.co.nz
Address: 2 Abbey Street, Auckland, New Zealand
Thank you for trusting The Button Factory with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience.